Frequently Asked Questions

What is KOOLER’s warranty on their water coolers?

All KOOLER water coolers come with a 2-year warranty on parts and labor. If you experience any issues with your KOOLER water cooler within the first 24 months of purchase, we will gladly repair or replace it at no cost to you.

How do I clean and maintain my KOOLER water cooler?

Keeping your KOOLER water cooler clean and well-maintained is essential for optimal performance and longevity. We recommend wiping down the exterior with a damp cloth and mild detergent every few weeks. The internal water reservoir should be cleaned monthly using a KOOLER-approved cleaning solution.

Does KOOLER offer delivery and installation services?

Yes, KOOLER provides free delivery and installation for all water coolers purchased directly through our website. Our friendly and experienced technicians will deliver the unit to your location at 77 Triangle Drive and ensure it is set up and functioning properly. We even offer a complimentary water bottle refill for your first use.